top of page

CUSTOMER SERVICE

IMG_9875.jpg

CONTACT US

Have questions ?

 

They might be answered in our FAQ.
We tried to cover just about everything you need to know.

 

You can also email us at: astrrovintage@gmail.com

or fill in our contact form:

FAQ

FAQ

01

What is Astrro Vintage?

Astrro Vintage is an online shop dedicated to bringing you unique, handpicked vintage fashion and accessories. We focus on pieces that have character, history, and a little bit of cosmic charm.

03

How long does shipping take?

It depends on your location and the shipping method you choose at checkout. Domestic orders usually arrive within a week, while international orders may take a few weeks.

05

Can I return an item if it doesn’t fit or if I change my mind?

Since our pieces are vintage and one of a kind, all sales are final. We do our best to provide detailed measurements and descriptions to help you shop with confidence. If you have any concerns, feel free to message us before purchasing.

07

Which methods of payments can I use?

 

Most payments methods are accepted

09

Is it safe to order online?

 

Yes! We are also on TikTok and Instagram, which you can follow if you scroll down. We provide these to give an added sense of security, you are buying from a trust-worthy seller

02

Where do you source your vintage pieces?

We source our collection from a mix of thrift stores, estate sales, vintage markets, and private collectors. Every piece is chosen with love to ensure quality, style, and authenticity.​

 

04

How do I know if something will fit me?

Vintage sizing can be tricky since it differs from modern sizing. We include exact measurements in every listing, so it’s always best to compare them to something you already own for the best fit. If you need extra help, feel free to ask!

06

Do you clean the items before selling them?

Yes! Every item is thoroughly cleaned and inspected before we list it for sale, so it’s ready to wear right away.

08

I forgot to use my discount code

 

Unfortunately, we can't honor the discount code once the purchase is made. However it will be valid for future purchases.

10

Delivery - How much is it and how long does it take?

 

It is dependent on location. Typically within 1-2 weeks

CONTACT US

  • TikTok
  • Instagram

CONTACT US

STAY IN TOUCH

© 2035 by ASTRRO VINTAGE. Powered and secured by Wix

bottom of page